Service
Website and application maintenance
Once your project is live, we can keep looking after it. We manage hosting, security, updates and backups so you don’t have to worry about the technical side. It’s always optional.
What’s included
One annual fee and everything on a single invoice
We know the code, the features and the infrastructure of the projects we build. That’s why we can also make sure they keep running, without you having to hire separate services or keep track of renewals.
Hosting
01On our servers, with the database, files and processes. We manage all of it.
Monitoring
02We continuously check that your website or application is responding, and if it goes down we get an automatic alert at any time of day.
Security updates
03We update WordPress, Laravel and their dependencies, testing every change on a copy first.
Daily backups
04Of the website, the files and the database, with 30 days of history.
Recovery after attacks
05We restore the latest clean backup, at no cost and as a priority.
Certificate, licences and email
06Security certificate, paid licences and a delivery service for the emails the website sends.
Changes and improvements
Maintenance looks after the website as it is. To add or change something, there are prepaid hours.
Prepaid
You buy a block of hours and use them as you need, with no minimum usage. One block covers all your projects.
No quote for every task
You write to us, we log the task and we do it. If we estimate it will take more than eight hours, we check with you before starting.
Monthly summary
Every month we send you the tasks completed, the time spent on each and the hours you have left.
For whatever you need
New features, design changes, content, integrations or data migrations.
After launch
Your website is always yours
The domain is in your name and you keep control of the code and the data. If you stop the maintenance at the end of the agreed period, we hand over the code, the database and the latest backup at no cost.
On our servers
We take care of hosting, monitoring, security updates and backups, for an annual fee.
On your infrastructure
We deploy it on your servers or in your cloud and hand over control. From then on, your team or your provider hosts and maintains it.
Assistant
Any questions?
Answers generated with AI from our own information. To talk about your project, contact us.
- What happens if I don’t take out maintenance?
- Nothing, because it’s optional. We hand over the published website, with the code and the database, and from then on your team or your provider hosts and maintains it.
- How much does it cost?
- It’s an annual fee that depends on the website’s technology, its size and the services it needs. We give you the amount in the quote, together with the development or separately.
- What’s included and what isn’t?
- It includes hosting, monitoring, security updates, daily backups, recovery after attacks, the certificate, licences and the website’s email delivery service. Changes and improvements aren’t covered by the fee and are done with prepaid hours, which are also optional.
- What if I want to stop?
- Just don’t renew the fee. We hand over the code, the database and the latest backup at no cost, so the website can carry on wherever you decide.
- Do you manage the domain and email?
- The domain is always in your name. The fee includes the delivery service for the emails the website sends, but your team’s mailboxes are managed separately.